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CRMWorks

The relationship factory, powered by Conversated.
Every contact, every deal, every conversation in one record you own — sitting next to your content, your bookings and your campaigns instead of in someone else's tool.
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$0 per seat. However many seats you need.
The Levers

Four ways CRMWorks compounds what you already know

Most CRMs make you pay to put your own data somewhere. This one comes with the site.

One record per person

Contacts resolve across web forms, live chat, bookings, onboarding and CSV imports by matching email and phone exactly — never a fuzzy guess. The same person stops being five rows in five tools.

A pipeline you can see

Opportunities move through stages you name and reorder yourself, on a board with weighted forecast, win rate and time-in-stage computed in the database rather than guessed at in a spreadsheet.

Deals that become work

Winning an opportunity generates its contract automatically. No re-keying, no gap between the sale and the work that follows it.

Automation that watches your fields

FlowWorks can watch any field on a contact, opportunity, contract or company — your own custom fields included — and act the moment it changes.

Your CRM bills you for having a team

The CRM Tax
Per-seat pricing means every new hire is a new invoice. The tool that is supposed to help you grow charges you more the moment you do — so seats get rationed, and the people who most need the context are the ones locked out of it.
Meanwhile the data you put in is the thing holding you there. Your contacts live in a system that has never seen your website, your bookings, or the conversation someone had with you last week.

Own your contacts, and your seat count

The CRMWorks Solution
CRMWorks is included with every Conversated site. Unlimited seats, unlimited contacts, and no CRM tier to graduate into once you get somewhere.
Your contacts live in your own site's database — next to the pages they read, the bookings they made and the campaigns they were sent. One record, one history, no sync to babysit.

Included with Every Site

A CRM that ships with the platform, not beside it

Every capability is built on top of the core Conversated platform.

Contacts and companies

Every person and organization in one place, with identifiers, tags, custom fields, consent and a full timeline of what they did and when.

Opportunities and pipeline

A board view with stages you control, weighted forecast, win rate, time-in-stage and revenue-by-stage charts.

Contracts

Won deals generate a contract automatically, so the work has a home from the moment the deal closes.

Identity resolution and merge

Deterministic deduplication on email and phone. Merges are reversible — unmerge restores the entire record as it was.

Custom fields and object labels

Add the fields your business actually runs on, and rename opportunities to whatever you call them, without touching the schema or breaking automations.

Import, export and GDPR

CSV import with per-object templates, full export, and a forget request that scrubs a person across every site under your account.

Your agent runs it

The concierge can search, create and update records through the same tools your team uses. Destructive actions need a confirmation, and consent is never something an agent can write.

The Math

What's your CRM tax costing you?

Based on mid-tier CRM pricing of $100 per seat per month, billed annually.

$6K

A year of seats for a team of five.

$14.4K

A year of seats for a team of twelve.

$36K+

A year of seats at thirty and up.

CRMWorks runs on Conversated

Built on a Powerful Foundation
Every contact, company, opportunity and contract sits on the core Conversated platform — the same intelligence that powers your site, your content and your campaigns. Talk to us, or explore the platform underneath.
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